TRUSTTrust Center

Every claim we make,
checkable.

Trust that has to be taken on faith isn’t trust. Everything on this page links to a source you can verify yourself — the state, the search engine, or our own published numbers.

Licenses linked to the state
Reviews we cannot edit
Independent — No Carrier Bias
The ledger

Claim by claim, with the source.

  • Licensed in California

    WJB Services, Inc. 6013787 · Brian John Bollinger 0D94699 · Aaron Glen Bollinger 4345268 — every number opens the Department of Insurance’s own lookup.

  • Reviewed where we can’t edit it

    All reviews live on our Google Business Profile — 5.0 across 20 reviews. We host no testimonials of our own, because a testimonial we control isn’t evidence.

  • Paid by the carrier, not by you

    No broker fee, ever. Commission is a percentage of premium set by the carrier — the full ledger is on our how-we’re-paid table, including the $0 rows.

  • 334 carrier and market appointments

    Ten marks shown on the homepage, 324 more behind them. Access describes markets we can approach — underwriting is always the carrier’s decision, and we say so everywhere the number appears.

  • Real photographs only

    Every photograph on this site is a Bollinger family photograph we took. None is generated and none is licensed stock — carrier marks and our logo are trademarks, not photographs.

  • Published service standards

    A licensed broker replies the same business day. Expirations inside 45 days go to the front of the line; inside 21 days, the same-hour queue. The homepage desk clock shows whether the desk is open right now — a claim you can check at 4:01.

  • Your data, plainly

    We collect your name, contact details and the coverage you ask about in order to prepare and respond to your request. We do not sell personal information. Policy uploads go to private storage — and we ask you to black out Social Security numbers because we never need them.

The uncomfortable link

If we ever let you down.

Every California consumer has a direct line to our regulator. We publish it because a firm that hides the complaint path is telling you something.

  • Talk to us first

    562-COVWELL — a person answers, and the family owns the outcome.

  • California Department of Insurance

    Consumer hotline 1-800-927-4357, or file online at insurance.ca.gov. That page, not ours.

The honest list

What we deliberately don’t do.

  • Host our own testimonials

    Quotes we curate prove nothing. Google’s page is the record.

  • Use quote consent for unrelated marketing

    Quote follow-up stays about the request. Optional email updates are separately disclosed and can be stopped at any time.

  • Promise “instant” anything

    Real underwriting takes 1–7 days depending on the line, and our cards say which.

  • Charge a broker fee

    Surplus lines placements carry a state tax and stamping fee we neither set nor keep — and we say so before you sign.

A Bollinger child with his mother and great-grandmother.
Four generations in

Our own photograph. Personal insurance is what keeps a household running — ours included. Every file is read by a licensed California broker.

CA DOI: WJB Services, Inc. agency 6013787 · Brian John Bollinger 0D94699 · Aaron Glen Bollinger 4345268 · every photograph on this site is our own
Get quoted

One conversation.
Every policy you need.

We review your complete personal risk profile—home, auto, life, rentals, and umbrella—then recommend appropriate available options. Complimentary, with no obligation to change.

Or call our licensed team: 562-COVWELL